Posted March 5, 2015

Survey Says: We’re One of the Best Companies to Work For

Kimpton Buzz

You know ’em, you love ’em, you can’t get enough of ’em. We’re talking about our employees … those bellmen who treat your luggage like fine china, the front desk manager who remembers your name from your last visit, or that bartender who knows how to throw down the perfect pisco sour. That’s just us being us, of course. And today we’re taking our hats off to all our 8,000-plus employees out there because we’ve just been named to the FORTUNE 100 Best Companies to Work For list, an honor that’s based largely on anonymous employee surveys conducted by an outside company.

Kimpton employees

CEO Mike DeFrino, center foreground, and a band of happy Kimptonites.

This is the sixth time since 2009 our employees have voted us onto the list, where we’re joined by some fantastic organizations. We’re also FORTUNE’s highest-ranked hospitality company in the United States, coming in at no. 11 overall (we moved up ten spots from last year). And we’re the only hotel and restaurant group to be recognized in the top 45.

This is actually a very rigorous process to go through … it’s the most in-depth employee survey in corporate America, conducted with the Great Place to Work® Institute, a human resources consulting, training and research firm. So we just want to take a moment to give a great big “thank you” to all our employees. Here’s a virtual group hug to all of you from coast to coast who make our hotels and restaurants the special places they are. Let’s all grab a pisco sour and celebrate (not all at once, though … we have guests).


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  1. Matt Nguyen says:

    I’ve always enjoyed staying at Kimpton hotels not only because the hotel is super cool – hip- laid back place to stay at BUT because the service & hospitality is impeccable!!! Keep up the wonderful work Kimpton folks! We’ll be seeing you soon!

  2. Donna Arrendell says:

    Congratulations Kimpton Hotel! You have amazing boutique hotels. Your guest services surpasses all other hotels. I have been a Kimpton rewards/Karma member for 10 years. I stay at your hotels whenever I travel or I when I want an in town getaway! Educator looking for a career change. I would love to work for you!

  3. NancyM says:

    Congrats. I travel to Washington DC frequently and I always prefer to stay at a Kimpton. The staff, decor and ambience exactly fit what I wish out of a 4 star DC hotel. This trip, I stayed at the Grand Hyatt for convenience to my destination. I had to endure 2 different plumbing emergencies and a room chnage. I hope that all future stays will be at Kimptons. The Kimpton dedication to guests and employees are reflected in my experiences at DC hotels.

  4. Janet Raffel says:

    Kudos to all of you! My favorite Kimpton employee experience: the Hotel Madera (DC) front desk clerk who took charge when I realized I’d left my cell phone on an Amtrack train. She was tenacious in finding the right person at the station to retrieve it from the car (fwhere I knew it was still sitting because of the Apple “Find My Phone App”. She stayed with it, they fouond it, and within an hour I was in a cab back to the station to retrieve the phone. AND she made the experience fun. This isn’t normal customer service — these are people who truly love their work and their customers. Thank you for being such a great place to work.

    • Mark Hiss Mark Hiss says:

      Thanks for sharing the story, Janet. We’ve all been there … that horrible moment you realize you’ve lost something important. Glad this had such a happy ending.

  5. Michael K Gormley says:

    I recently had open heart surgery. Of course, we booked the Alexis in Seattle the night before, and enjoyed a wine that evening in the lobby. Successful operation!

    • Mark Hiss Mark Hiss says:

      Awesome … congrats, Michael. It must have been a nervous evening … glad we could help with a bit of wine.

  6. Chris says:

    Having stayed at a few Kimpton Hotels (and choosing them whenever I can), this award is very well deserved! The staff is always incredible! I work in corporate travel, but come from the hotel side of the business. I always thought if I ever went ‘back to hotels’, Kimpton would be my first choice because the staff embraces hospitality!

  7. Laura Locke says:

    Congratulations KIMPTONITES!!! After more than a decade of working with you all….I feel like you are my family. So proud to be working with you. (And that GM/Chef meeting was amazing!) Keep on being just the way you are….wonderful!

  8. lizeth macias says:

    I well like to work with you,I want to be part of the familiy, Im good worker

  9. NANOR ELVIS says:

    I saw job vacancies at your hotel and resturant department, i want to confirm wether it is true

  10. Amos says:

    Hi Sounds to be a very beautiful place to be Kimptons Hotels as far as I think makes its workers happy not only as workers but as A family
    Im looking for the Palomar Hotel in Phoenix

  11. tosif Mohammad says:

    Dear respective management of respective hotal Hotel Monaco Baltimore, USA*
    2 North Charles Street
    Baltimore, MD 21201. I received a mail from this e-mail address there is one job offer from you for me. please help me to know these is true or no. They are giving this phone: number 440 389 4749. They offered me an agreement latter to work in hotal for two year please reply me as soon as possible.

  12. Shakira Crawford says:

    beautiful group picture,everyone looks so happy.and that’s a great feeling

  13. Jawad says:


    Would you please verify if this email is not a scam:
    I have received a job offer to work for Hotel Monaco from this email asking for some documents with these contact details:

    *Hotel Monaco Baltimore, USA*
    2 North Charles Street
    Baltimore, MD 21201
    phone: 440 389 4749


  14. Kacia flournoy says:

    I would love to work in a company that takes Pride and their employees the hotel looks very beautiful inviting an upscale place to work on vacation

  15. Mariana says:

    Hi I would love to work for this wonderful company! I like to know when The KIMPTON HOTEL in Sacramento Ca. will be accepting job applications? and where can I go to Apply ?

  16. Belinda Averette says:

    Hello I’m new to the Miami area searching for employment with a focus on Event Designing/decorating. Would love to hear back from management relating to matter, jobs availability etc… Thanks in advance!
    Belinda 803.719.7844

    • Faith Yi Kimpton says:

      Hi Belinda, thanks so much for your interest in joining the Kimpton family. Our Careers page is up-to-date so please keep an eye out for positions in the Miami area.

  17. Michelle G. Toves says:

    I love working as a Front Office Agent and would love to work for your hotel. I have many years of customer service experience in the hospitality industry. I have worked several years for a large oceanfront hotel in Hollywood, Florida, The Diplomat Resort and Country Club. I also know the Vero Beach area very well and will be residing there.


    Michelle G. Toves

    • Faith Yi Kimpton says:

      Hi Michelle, thank you for your interest in working for Kimpton! Please visit our Careers page for info about current job openings. Good luck!

  18. Kevon steer says:

    I am a jamaican citizen I am also very interested in working for kimpton hotels. Please advise.

  19. rabah says:

    Good evening Dear sir/ Madam Please allow me to introduce myself, my name is rabah..azzal From Algeria..and I would am writing to get a chance of work in your Organization. I belive that I would be well suited to the Position and would like to meet to discuss this matter further at your convenience. I look forward to hearing from you in the near future, Best regards
    I am a professional butcher+the Cook

  20. ruben says:

    how can apply?

  21. Beverly cayasso says:

    Am her a lot of the great job your company has done and I love to her people express them self about the attendance.
    I know everything the kimpton family do is with love and I will like to be part of it some day.
    Keep up the good job

  22. Mykisha Clark says:

    I will love to work for you in your hospitality department,when you can please contact me at
    Mykisha Clark

  23. Joseph bartolome says:

    How to apply online maam/ sir?

  24. muhammad tariq says:

    I am from pakistan .i want job as security superviser with kimpton hotle.I have 17 years experience in police deportment