FOR IMMEDIATE RELEASE
Media
Contacts:
Baltz & Company for
Kimpton
Chloe Mata Crane / 212-982-8300 x104 / cmata@baltzco.com
Marliese Engel Traver / 212-982-8300 x112 / mtraver@baltzco.com
Kimpton
Hotels & Restaurants
Stacey
Ellis / 415-955-5492 / stacey.ellis@kimptongroup.com
Stephanie Luttringhaus / 415-955-5487 / stephanie.luttringhaus@kimptongroup.com
KIMPTON HOTELS & RESTAURANTS NAMED TO INFORMATIONWEEK 500
Superior
WiFi Experience Garners Acclaimed Technology Ranking
SAN FRANCISCO,
September 26, 2011 – For the first time, Kimpton Hotels & Restaurants
was named to the 2011 InformationWeek 500
– a list of the top technology innovators in the U.S., who have used
technology to achieve a particular level of success. Occupying the 96th position on the list, Kimpton
was honored for the improvement of its hotel WiFi service nationwide through
the progressive utilization of technology tools.
In 2010, Kimpton
addressed one of the most challenging areas of customer feedback, ÒQuality of
Internet Access,Ó with a technology-driven strategy to minimize service issues
and improve performance overall. Through
a combination of WiFi service call backs, real-time survey routing and social
media searches, Kimpton was able to increase its average score on ÒQuality of
Internet AccessÓ connections nationwide from 87.1 percent (January, 2010) to
90.4 percent (December 2010).
ÒFor 23 years,
the InformationWeek 500 has chronicled and honored the most innovative users of
business technology,Ó said InformationWeek Editor In Chief Rob Preston. ÒIn
this day and age, however, being innovative isnÕt enough. Companies and their
IT organizations need to innovate faster than ever before to stay a step or two
ahead of their customers, partners, and competitors. This yearÕs ranking placed
special emphasis on those high-octane business technology innovators.Ó
InformationWeek
identifies and honors the nation's most innovative users of information
technology with its annual 500 listing, and also tracks the technology,
strategies, investments and administrative practices of AmericaÕs best-known
companies. Top winners have
included: The Vanguard Group, CME
Group, Conway, National Semiconductor, Kimberly-Clark, Hilton Hotels and
Unum. The InformationWeek 500
rankings are unique among corporate rankings as it spotlights the power of
innovation in information technology, rather than simply identifying the
biggest IT spenders. Additional
details on the InformationWeek 500 can be found online at www.informationweek.com/iw500/.
To learn more
about Kimpton Hotels & Restaurants, visit www.KimptonHotels.com, www.Twitter.com/Kimpton, www.Facebook.com/Kimpton or www.LifeisSuite.com.
# # #
ABOUT KIMPTON HOTELS & RESTAURANTS
San Francisco-based Kimpton Hotels &
Restaurants, a collection of boutique hotels and chef-driven restaurants in the
US, is an acknowledged industry pioneer and was the first to bring the boutique
hotel concept to America. Celebrating its 30th anniversary in 2011, Bill
Kimpton founded the company in 1981 and today it is well-known for making
travelers feel welcomed and comfortable while away from home through intuitive
and unscripted customer care, stylish ambience and having a certain playfulness
in its approach to programs and amenities. Adjacent to the hotels are
locally-loved, top-rated, destination Kimpton restaurants. Kimpton leads the
hospitality industry in ecological practices through its innovative EarthCare
program that spans all hotels and restaurants. Market Metrix, a recognized authority
and leader in feedback solutions, consistently ranks Kimpton above other hotel
companies in luxury and upper upscale segments for customer satisfaction.
Privately held Kimpton operates 51 hotels and 53 restaurants in 23 cities. For
more information visit www.KimptonHotels.com or call 1-800-KIMPTON.
About InformationWeek Business Technology Network (http://www.informationweek.com/)
The InformationWeek Business Technology Network provides IT executives with
unique analysis and tools that parallel their work flow—from defining and
framing objectives through to the evaluation and recommendation of solutions.
Anchored by InformationWeek, the multimedia powerhouse that looks across the
enterprise, the network scales across the most critical technology categories
with online properties like DarkReading.com (security), NetworkComputing.com
(networking and communications) and PlugintotheCloud.com (cloud computing). The
network also provides focused content for key IT targets, such as CIOs,
developers, and SMBs via InformationWeek Global CIO, Dr. Dobb's and
InformationWeek SMB, as well as vital vertical industries with InformationWeek
Financial Services, Government, and Healthcare resources. Content is at the nucleus
of our information distribution strategy—IT professionals turn to our
experts and communities to stay informed, get advice and research technologies
to make strategic business decisions.
###