InTouch Rewards — a.k.a., the good stuff

Here they are... the reasons you joined InTouch

All of your InTouch perks are right here in this handy chart. We've spelled out InTouch level and Inner Circle level rewards and benefits for you to compare. The Terms and Conditions page gives you the full scoop.

InTouch at a Glance
  InTouch Inner Circle
Earn reward nights 7 visits or 20 nights 15 visits or 45 nights
Complimentary WiFi √ √
Special Partner Offers √ √
$30 In-Room Spa Credit* √ √
Custom room preferences √ √
Passport Rewards √ √
Newspaper delivered to your door √ √
Member Only Offers √ √
Raid the Mini Bar √  
Custom Welcome Amenity   √
Dedicated Reservation Line   √
Complimentary upgrade at check-in**   √
48 hour Guaranteed Reward Redemption   √
48 hour Guaranteed Availability   √
Complimentary night at new hotels   √
Complimentary Chef Course at Kimpton Restaurants   √
No blackout dates***   √
Exclusive direct access to Kimpton's CEO (for real)   √

* In Room Spa benefit available at participating Kimpton hotels. Some conditions and restrictions apply.
** Based upon availability
***Big, big events like the Super Bowl, NBA finals, the Olympics etc... are some exceptions.

 What's an "eligible" stay? (And what's not?)

An eligible stay is one that you book in the following ways:
  • Through KimptonHotels.com, or...
  • Through the InTouch Service Desk at 888-695-4678 (toll free) or 506-637-3376. Note: The 1-800-KIMPTON main reservations line should not be used.
  • A reservation made using your InTouch Member Number. If you simply sign in to your InTouch account while making your reservation this will be taken care of.
These stays are ineligible and, sadly, won't earn you a darn thing:
  • Stays booked on third-party websites like Hotwire, Priceline, Expedia, Hotels.com, Travelocity or Orbitz.
  • Stays that use a complimentary night reward.
  • Stays booked with special rates for airline crew members, travel agents and Kimpton employees (and their friends and family).
  • Stays booked through 1-800-KIMPTON.
Contact InTouch

 We're here to help! Please don't hesitate to contact the friendly people at the InTouch Service Desk by emailing GuestLoyalty@KimptonGroup.com, or calling 888-695-4678. They're ready to answer questions, make reservations using your complimentary night rewards, update your profile—and generally brighten your day.

Visit our FAQ page for quick answers to commonly asked questions.