- New employees begin with everything from an orientation to a class in telephone etiquette.
- Some courses tackle technical aspects of doing the job, covering everything from forecasting to guest conflict resolution.
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- Psychological aspects of employee development are integral to the Kimpton approach, so we have courses that integrate intuition and creativity into the job; includes work in understanding various personality types.
- Kimpton U courses also deal with the relational aspects of working with others as a team, so we offer classes in diversity & inclusion training and labor relations.
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